What Clients Say About the Work
Feedback from watch owners across Chonburi and beyond — some concise, some detailed, all genuine.
Client Reviews
Shared by people who've brought their watches to Vergeworks.
Somchai Kruawan
Pattaya, Chonburi
Had the diver restoration done on my old Seiko. The gasket renewal and pressure test gave me actual numbers — I didn't expect that level of detail. Watch went back in the water a month ago and all is fine. Turnaround was about ten days, which they told me upfront.
June 2025
Natalee Wiriyarat
Na Jomtien
I brought in a vintage piece for strap replacement — metal bracelet on a watch I've had for years. The fit is noticeably better now. The clasp was already a bit loose, which they flagged and sorted without charging extra. Good communication throughout.
May 2025
Marcus Pieters
Expat, Bang Lamung
Movement clean on a Swiss piece that had been running about +12 seconds a day. Came back at +1. The report showed readings before and after — I could see exactly what changed and what was done. Took a week, which is fair for that kind of work.
June 2025
Araya Pongsakorn
Chonburi
I was nervous handing over my late father's watch — it's not particularly valuable to anyone else but it matters to me. The intake process made that easier. They documented the condition carefully and returned it with a report. I appreciated the care taken.
May 2025
Thanapol Limthong
Pattaya
Diver restoration on a watch that had a few years of active sea use. The case looked tired and the bezel was stiff. Came back in solid condition — bezel clicks properly, case is clean, and the pressure test result was included in what they handed me. Would use again.
June 2025
Richard Holt
Jomtien Beach
Straightforward strap service for a rubber band that had cracked after a couple of years in the heat. They had options available and the swap took less time than I expected. The price was what they quoted.
May 2025
Case Studies
A closer look at three typical service journeys — what the issue was, how it was handled, and what the client received back.
Movement Running & Drifting
Challenge
Automatic watch losing around 20 seconds per day, inconsistently — some days better, some worse. Owner had noticed it over six months but hadn't had it looked at.
Service Carried Out
Movement Clean & Regulate. Pre-service timing showed uneven rates across positions, suggesting lubricant degradation. Full clean and regulation carried out.
Outcome
Post-service timing averaged -2 to +3 seconds per day across all positions. Client received before/after comparison report. Duration: 8 working days.
"Didn't know they'd give me numbers. Seeing the before and after made the whole service make sense."
Diver Post-Active-Season
Challenge
ISO-rated diver used regularly in the Gulf of Thailand for two years. Bezel had developed a stiff click, case had visible salt residue in crevices, and owner wasn't confident about water resistance.
Service Carried Out
Sport & Diver Restoration. All gaskets renewed, bezel mechanism cleaned and reassembled, case refinished in brushed finish. Pre- and post-service pressure tests conducted.
Outcome
Post-service pressure test confirmed rated resistance. Bezel clicks evenly at all positions. Coastal use guidance provided. Duration: 12 working days.
"The pressure test result in writing was exactly what I needed. Confidence back in the watch."
Inherited Watch, Worn Strap
Challenge
Dress watch handed down from a family member. Original leather strap cracked and pulling at the lug pins. Owner wanted the watch wearable without changing its character.
Service Carried Out
Strap & Pin Service. New spring bars fitted. A period-appropriate leather replacement selected from available stock, matched to original colour and width.
Outcome
Watch returned the following day, wearing well and looking consistent with its age and style. Buckle condition checked and found serviceable. Duration: 1 working day.
"They got what I was trying to keep. The replacement looks like it could have come with the watch."
In Numbers
12+
Years in business
1,400+
Watches serviced
4.8
Average satisfaction
94%
Return clients
Reach the Workshop
Phone
+66 38 471 6029Address
34 Beach Road, Bang Lamung
Chonburi 20150
Hours
Mon – Sat: 09:00 – 18:00
Sunday: Closed